~Frequently Asked Questions~

What do you use to make your illustrations?

I use an iPad Pro with the Apple pencil. My preferred app/software is Procreate.

How long does shipping take?

Expect orders within the U.S to take approx. 2-3 business days after production. For Canada and the rest of the world, expect shipping to take approx. 5-9 business days after production. All sweatshirt orders include a tracking number. Shipping also can be impacted by weather, customs, and postal strikes. Production time is impacted by what items are ordered and how many are ordered. Thank you for your patience!

Do you take custom portraits/ commissions?

I currently am not accepting personal or private commissions. If you want to collaborate or need visuals made in a professional capacity, you can shoot me an email or submit a form through the Contact Page!

Why is shipping so expensive?

I understand that shipping can be most bothersome aspect of shopping online, so I am constantly looking for ways to consolidate costs. All current prices are reflective of USPS rates.

Can I return/exchange/cancel something I bought online from your store?

Although Society6 and Redbubble both are more flexible with this, anything bought here on emmenjaan.com is final sale, therefore I cannot provide refunds or exchanges.

Can I repost your work?

I do not mind as long as you ask permission first! Emailing me is the best way to reach out. Once you re-post, please do not alter the image in any way, and please credit my work appropriately!

How did you make your website?

I’m currently using Squarespace as my website platform!